Terms of Service

1. Acceptance of Terms

By accessing and using the PermitPatch website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

PermitPatch provides building code violation resolution services, including:

• Violation assessment and consultation
• Permit application and acquisition services
• Contractor coordination and project management
• Compliance verification and city coordination
• Educational resources and guidance

3. Service Limitations

While we strive for successful resolution of all code violations, we cannot guarantee specific outcomes. Factors beyond our control, including:

• City department policies and procedures
• Local building code requirements
• Property-specific conditions
• Client cooperation and communication

may affect the resolution process and timeline.

4. Client Responsibilities

Clients agree to:

• Provide accurate and complete information about their violation
• Respond promptly to requests for documentation or information
• Pay all agreed-upon fees according to the payment schedule
• Allow reasonable access to the property for inspections
• Comply with all applicable laws and regulations

5. Fees and Payment

Service fees are determined based on the complexity and scope of the violation resolution required. All fees will be clearly outlined in your service agreement. Payment terms include:

• Initial consultation is provided at no charge
• Service fees are due according to the agreed payment schedule
• Additional costs (permits, contractor fees) are client responsibility
• Payment plans may be available for larger projects

6. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of PermitPatch and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

7. Limitation of Liability

PermitPatch's liability for any claim related to our services is limited to the amount paid for those services. We are not liable for:

• Indirect, incidental, or consequential damages
• City fines or penalties incurred before our engagement
• Delays caused by city departments or third parties
• Property damage not directly caused by our negligence

8. Confidentiality

We maintain strict confidentiality regarding all client information and will not disclose details of your case to third parties without your consent, except as required by law or necessary to provide our services.

9. Termination

Either party may terminate the service agreement with written notice. Upon termination:

• Client remains responsible for services already provided
• PermitPatch will provide all documents and materials related to the case
• Confidentiality obligations continue indefinitely

10. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through binding arbitration in San Diego County, California, in accordance with the rules of the American Arbitration Association.

11. Governing Law

These terms are governed by the laws of the State of California, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

For questions regarding these Terms of Service, please contact us:

• Email: legal@permitpatch.com
• Phone: (323) 591-3717
• Address: 123 Main Street, San Diego, CA 92101